Senior NICE CXone Solutions Architect

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior NICE CXone Solutions Architect based in the United States. We are seeking a highly experienced NICE CXone Solutions Architect to lead the design, development, and implementation of advanced contact center solutions for enterprise clients. This hands-on technical leadership role combines deep platform expertise with strategic client engagement and solution delivery. You will serve as a dedicated technical expert for a major client account, overseeing the full NICE CXone ecosystem, including Enlighten AI capabilities and Salesforce integrations. Working directly with senior stakeholders, you will translate complex business requirements into scalable solutions while providing strategic guidance on contact center transformation. Beyond architecture and advisory responsibilities, you will actively build, enhance, and optimize platform integrations and capabilities. This is a long-term opportunity to contribute to sophisticated customer experience initiatives and support high-value enterprise engagements within a growing technology consulting environment.