Case Manager / Intake Specialist

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Case Manager / Intake Specialist based in Brazil. We are seeking an experienced legal professional to manage prelitigation personal injury cases for a growing New York-based law firm. In this fully remote role, you will take ownership of cases from the outset, guiding clients through the process while supporting attorneys with case preparation and legal administration. You will serve as a key point of contact, ensuring clients receive clear, timely, and empathetic communication. The position combines case coordination, legal research, documentation, and collaboration with medical providers and insurance companies. Success requires a strong understanding of personal injury matters and familiarity with New York legal procedures. This is an opportunity to make a direct impact on clients while working independently in a fast-paced, client-focused environment.