Associate Director of Technology

WHO WE ARE Third Plateau is an impact consultancy partnering with philanthropy, nonprofits, and communities to build the infrastructure of change. We are one of Fast Company's Best Workplaces for Innovators!   OUR APPROACH Third Plateau is built on a simple premise: creating lasting social good requires more than good intentions. Society’s most complex challenges are deeply rooted, interconnected, and resistant to quick fixes. Philanthropists, foundations, and nonprofit leaders know this and are up for the challenge, bringing their passions and ambitions day in and day out. To realize that potential, they’re looking for a partner who brings the experience to design great strategies and the capacity to see them through. Third Plateau was built exactly for this work. Interested applicants are encouraged to learn more about our approach and our company values.  OVERVIEW The Associate Director of Technology is a technical leader who bridges strategy and execution. This role is responsible for translating the firm’s technology strategy, as established by the Vice President of Technology, into implementation roadmaps and scalable, secure, and effective systems and processes for a 120-person organization, and for independently executing those plans. Reporting to the Vice President of Technology, the Associate Director leads enterprise systems administration and integrations, IT support and troubleshooting, and firmwide technology learning and AI adoption.     Essential duties and responsibilities include, but are not limited to: Cybersecurity, Risk & Governance Implement and maintain practical cybersecurity controls, access standards, data retention and destruction practices, and other technology safeguards across the firm. Partner with the Vice President of Technology to develop technology policies and governance standards, then translate them into clear processes, technical configurations, employee guidance, and training. Monitor technology risks, industry practices, and vendor recommendations; validate technical implementation and follow through rather than relying solely on third-party assurances. Support incident response, business continuity, vendor risk, and other technology-related governance activities while balancing firmwide standards with legitimate employee, client, and project requirements.  Technology Operations & Support