Loan Advisors- Sundays Off

JOB SUMMARY: Assist applicants with verifying eligibility and processing of loan request. KEY RESPONSIBILITIES AND ACCOUNTABILITIES: - Review, determine qualification and Process loan applications - Explain to applicants the different types of loans and credit options that are available, as well as the terms of those services - Review loan agreements to ensure that they are complete and accurate according to policy - Correspond with applicants to improve application and respond to questions about the process - Update documentation as and when requested - Provide enthusiastic, courteous and exceptional service to enhance customer satisfaction. - Develop good product knowledge and use it to resolve issues - Maintain performance standards of the company - Maintain current product knowledge by using available resources post training - Adhere to stated policies and procedures of the Company - Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility EDUCATION AND EXPERIENCE: - Minimum 3 CXC passes including English A  - Aptitude for multitasking (work with multiple interfaces) - Prior call center experience a plus - Must be willing to work onsite - Must be flexible to work any 5 days between Monday to Saturday - (Saturdays are Mandatory) and or public holidays - Must be willing to work a schedule between 6:30 am to 10:00 pm SKILLS NEEDED: Very good written and oral communication skills Excellent persuasive skills Results orientation Ability to think critically Detail orientation Assertiveness Must be analytical Team Player Innovative & strategic Tenacity Openness to constructive criticism