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Job Fair Kingston (September 25)

Kingston · On-site · Full-Time · Customer Service

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About the role

Customer SupportCommunication
Join Our Team – Exciting Career Opportunities Available! Are you passionate about delivering exceptional customer experiences? Ready to grow your career in a fast-paced, people-driven environment? We’re hiring dynamic, customer-focused professionals to join our team across multiple roles supporting global travel and car rental services. Whether you thrive in sales, customer support, or problem-solving, we have an opportunity for you! Now Hiring for Multiple Roles: - Reservations / Sales Agents - Customer Service Representatives - Customer Support Specialists - Retention Agent  What You’ll Do Customer Service & Communication - Respond professionally to customer inquiries via phone, email, and chat. - Deliver personalized customer experiences by understanding customer needs and providing effective solutions. - Handle customer concerns, complaints, and service requests promptly and professionally. - Maintain a high level of customer satisfaction in every interaction. - Communicate accurate information clearly and efficiently. Reservations & Sales Support - Assist customers with reservation requests and travel-related inquiries. - Research and present options that best meet customer needs and requirements. - Recommend and cross-sell relevant products and services when appropriate. - Process customer requests, adjustments, special handling requirements, and reservations accurately. - Maintain customer records and ensure data accuracy in company systems. Dispatch & Operations Coordination - Schedule and dispatch vehicles, drivers, technicians, or service personnel based on customer needs and business priorities. - Monitor ongoing operations and provide updates to customers and field personnel. - Coordinate communications between customers, field teams, and management. - Track service progress and adjust schedules as needed. - Utilize GPS, mapping tools, and dispatch software to support operational efficiency. - Resolve operational issues including delays, route changes, and service disruptions..  What We’re Looking For - Strong communication and listening skills - A positive, energetic, and customer-first attitude - Ability to multitask and work in a fast-paced environment - Problem-solving mindset with attention to detail - Sales confidence (for sales-focused roles) - Basic computer skills and willingness to learn new systems Why Join Us? - Career growth and development opportunities - Supportive and team-oriented environment - Hands-on training and continuous learning - Competitive compensation and incentives - Opportunity to work with global brands Make an Impact Every interaction matters. In these roles, you’ll help customers plan trips, solve problems, and create seamless travel experiences—all while building a rewarding career. Join our team and help deliver exceptional customer experiences while supporting efficient daily operations.