Customer Service Representative - Paris

Join the team behind Europe’s leading online print service FLYERALARM, is not just printing – they are powering creativity. As one of Germany’s largest e-commerce companies and Europe’s #1 online printing partner, they help thousands of businesses bring their ideas to life every single day. To support their continued growth in France, they are looking for a Customer Service Representative (m/f/d) to join their Paris team. Your role: first-line support, full-on impact As a Customer Service Representative, you’ll be the friendly, knowledgeable voice our customers trust – whether they reach out via phone or email. You'll guide them through our wide range of print solutions, offer expert advice, and make sure every detail is spot-on. From placing an order to final delivery, you’ll be there to ensure a smooth and satisfying customer experience. What you'll be doing - Answering customer questions and requests by phone or email – quickly, clearly, and kindly - Supporting order placements and making minor adjustments to design files if needed - Coordinating with our production team in Germany to keep customers updated - Creating a seamless and stress-free experience for every customer you help