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Casino Manager

San Jose, San José, Costa Rica · Remote · fulltime_permanent

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About the role

A/B TestingUX DesignRisk Management
About the job: We are looking for a Casino Manager to join our team who will play a pivotal role in overseeing the day to-day operations of our casino. Your primary responsibilities will include managing game releases, optimizing lobby positioning, conducting thorough game testing, and generating insightful reports to drive strategic decision-making. Job Responsibilities: • Monitor game performance, analyze key metrics, and generate insightful reports. • Benchmark against competitors to identify opportunities for improvement. • Oversee the setup, testing, and launch of new casino games. • Manage the casino games roadmap, ensuring timely releases and updates. • Collaborate closely with various teams, including development, design, and marketing, to ensure seamless operation of the casino. • Collaborate with external partners to establish and maintain strong relationships. • Stay up-to-date with the latest industry trends, technologies, and player preferences. • Proactively identify areas for product improvement and suggest innovative solutions. • Prioritize a customer-centric approach to enhance player experience and satisfaction. • Risk management of the casino portfolio in combination with other teams • Lead A/B testing and experimentation directly affecting the casino product across promotions, game placement, and UX to improve conversion and engagement.