Loan Operations - Analyst/Senior Analyst

Location: Charlotte We have an exciting opportunity to work with one of our prestigious clients at a Tier 1 Investment Bank. You will be working as part of a fast-paced Loan Servicing operations team, communicating with multiple teams internally and externally. Key Responsibilities: - Manage key loan lifecycle transactions such as payoffs, defeasances, borrower auto‑debit setup, and investor‑level updates tied to loan sales, transfers, and Agency securitizations. - Ensure all servicing actions adhere to requirements set by the GSEs and internal operational standards. - Analyze and interpret Agency loan documents—including notes, payoff instructions, riders, and modification agreements—to confirm that system data accurately reflects contractual terms. - Identify data gaps or inconsistencies and provide well‑supported recommendations for corrections. - Oversee the daily upload and approval of Bloomberg index data used for floating‑rate Agency loans. - Implement index adjustments or benchmark changes as mandated by the GSEs or triggered by shifts in market conditions. - Lead daily oversight of exception reports, approving maintenance items and guiding team members through the resolution of complex outages or data breaks. - Conduct high‑level system adjustments, investigate recurring exceptions, and recommend enhancements that strengthen data integrity and reduce operational risk. - Coordinate payment of post‑closing fees to attorneys, investors, and external stakeholders, ensuring all documentation is complete, accurate, and properly executed. - Maintain compliance with internal controls and audit requirements surrounding fee disbursements.