Strategy & Operations Manager — Client Onboarding, Activation & Retention

Wing Assistant is a venture-backed, Silicon Valley-based startup with global operations. We match US businesses with dedicated, fully managed remote professionals (executive assistants, customer service reps, healthcare admins, bookkeepers, and more) and run the delivery behind them: recruiting, onboarding, management, and support. We're also building exciting AI technologies to help clients get even more done across our Wing suite and sister companies we operate in the AI space. Our talent and delivery teams are based in the Philippines; our clients are mostly in the US; our leadership works across Hong Kong and the US. We've scaled fast. Now we're obsessed with getting every customer we win live quickly, and keeping them for the long haul.