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Technical Support Engineer L1 and L2 (Clay City, Kentucky, USA)
Clay City, Kentucky, United States · On-site · fulltime_fixed_term · Human Capital
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About the role
The technician will provide on-site support to the company’s users in their office environment, handling incidents and service requests involving desktop computers, laptops, and printers. In addition, upon request, the technician will perform IMACD services (installing, moving, adding, changing, and removing hardware and software, as well as carrying out on-site reconfigurations). Initial support and remote resolution are handled by the Help Desk; the technician will take action when dispatched.