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Vice President, Client Solutions
New York · Hybrid · Media Strategy
$210K – $245K
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About the role
CRMLeadership
Kepler executes engineered marketing, where every message and ad delivered helps create a more personalized and productive relationship between brands and their consumers. We do this by acting as clients’ agency of record, as their in-house team, or some hybrid of the two – and by harnessing data and technology across all paid digital media and data-driven CRM channels.
Kepler prides itself on being a great place to work. In fact, we’re proud to share that AdAge recognized Kepler among the Best Place to Work in 2022, validating our investment in our team and our clients.
- We're transparent with our employees. You'll hear updates on company financials, how we're performing against bonus goals, and how we're responding to challenges we face.
- We're growing. For you, that means unparalleled growth opportunities and a role in shaping the direction of the company.
- We're fun. You'll work with and learn from the smartest people in the industry and have a blast doing it.
Kepler’s Client Solutions team is made up of forward-thinking strategic leaders with deep expertise in media planning and activation, with a keen sense of marketing strategy, data policy, and technology trends. We work closely with our clients to help them understand how digital media can help them achieve their business objectives, creating strong partnerships rooted in mutual respect and transparency.
The Vice President, Client Solutions will manage and guide members of the Strategy & Activation team within our Client Solutions department, who are actively using data-driven insights, innovative best practices, and creativity to design, launch, and manage digital marketing campaigns from the ground up. In this exciting role, you will inspire your team to constantly deliver client excellence, campaign innovation, and tangible business impact for clients. As a client leader, you’ll be a trusted advisor to senior clients and maintain relationships at the CMO level. You’ll also be a thought leader – solving client marketing challenges, overseeing development of sophisticated marketing & media plans, and leveraging data to develop insights and drive business results
Candidates should have 15+ years of media experience -- and the ability to inspire a team, from Analysts to Associate Vice Presidents, to constantly deliver excellence, campaign innovation, and tangible business impact for clients.
What You Will Do:
- As the senior member, you will act as a visible leader for the team in that office, providing both strategic and professional guidance to junior staff. You will act as an expert in media strategy and ensure standardized best practices are being used across trading platforms and analytics tools.
- Lead a team of Analysts, Senior Analysts, Managers, Associate Directors, and Directors and Sr. Directors responsible for building, executing, and optimizing digital media campaigns
- Create & maintain strong relationships with senior clients, guiding the team on how best to meet client priorities
- Lead your team through development of granular and innovative campaigns, designed to deliver bottom-line business impact for our clients
- Ensure your team is meeting client goals, providing strategic and more tactical guidance if and when needed
- Act as subject matter expert internally and in client-facing settings
- Dive in and iterate on best practices across teams to continually improve efficiency
- Be an active member on our Senior Leadership Team (SLT) to manage and address organizational priorities (eg. BD support, staffing, account P&L mgmt)
- Experience in financial services industry preferred, but not required
What We Need From You
- 15+ Years of Experience: You have seen it all in digital, media, and marketing strategy. You have a reputation in the industry.
- Agency Experience: You’ve worked at an agency and have either led an Integrated Agency Team (IAT) or have worked in both Creative and Media.
- True Consultative Gravity: You can command a room of senior-level clients not by volume, but by insight. You have a history of turning at-risk accounts into growth accounts. You strive to be the partner they call first when they have a business challenge.
- The "Connector" Mindset: You know how to navigate complex networks to bring the best talent to the problem. You also know how to navigate complex client organizations, creating narratives (about our work and about opportunities) that resonate, ensuring buy-in from key stakeholders across various internal divisions within the client organization.
- Proactive Paranoia: You are an expert at sensing and mitigating risk through relationships and action plans; our goal is to have zero client attrition.
- Radical Candor: You are willing to challenge clients on their assumptions and challenge internal teams to break the status quo.
Transparency is fundamental to Kepler’s culture. Our compensation strategy is designed to attract, reward, and retain the talented employees that drive Kepler’s growth and success. We aim to offer competitive direct compensation and a rich indirect compensation program that demonstrates the value we place on our employees and their wellbeing.
Total Compensation:
- Base Salary: $210,000- $245,000
- Target Annualized Discretionary Bonus: 15% ($31,500 - $36,750)
- Target Total Cash: $241,500 - $281,750
Benefits:
- Healthcare/Dental/Vision
- Unlimited PTO
- 401k Contributions
- $75/mo Wellness Stipend
- $100/mo Mobile Phone Stipend
- $50/mo Internet Stipend
- $500/yr Annual Learning Stipend
- $2,000/yr Annual Tuition Stipend
- One-time $200 New Hire Home Office Equipment Stipend
- Parental Leave - 16 week primary caregiver / 6 week secondary caregiver leave
- Annual Work From Anywhere 4 weeks per year
Kepler is a people first organization. If this role piques your interest but you may not check every box, we still encourage you to apply! Studies show that imposter syndrome can prevent women and people of color from applying unless they meet every single qualification. We welcome all who are interested to apply, you just might be a great candidate for this role or others.
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