Warehouse Manager

[https://app.ashbyhq.com/api/images/user-content/1925fd0d-aa13-4106-ab58-72dfeb66f900/b97685af-727f-4dcf-b1b6-44684705a7a2/gag_logo_black_hires.png] Warehouse Manager You should know Location: Initially on-site in Coppell, TX. Effective January 1, 2027, this position will transition to GrabAGun's new headquarters in Farmers Branch, TX. Position Type: Full-Time, On-Site Compensation: Up to $75K, based on experience. Citizenship Requirements: U.S. Citizens and Green Card Holders only. Why this role matters At GrabAGun, we believe responsible firearm ownership protects freedom, fosters confidence, and strengthens the communities we love. We're here to make that experience accessible, transparent, and above-reproach, serving customers the way we'd serve family, with humility and integrity at our core. As Warehouse Manager, you'll lead the day-to-day operations of our warehouse and play a critical role in supporting GrabAGun's growing e-commerce business and PEW Logistics fulfillment platform. Our warehouse operations support direct-to-consumer shipments, as well as manufacturer partnerships that allow products to be shipped directly to consumers through PEW Logistics. This is an opportunity to lead an established team of approximately 10-15 Warehouse Associates while helping scale operations into our new 45,000-square-foot, climate-controlled headquarters warehouse in Farmers Branch. You'll be responsible for developing your team, maintaining inventory accuracy, improving fulfillment efficiency, and establishing the processes and operational standards needed to support continued business growth. We're looking for a hands-on leader who takes ownership of warehouse performance, holds their team accountable, and understands how to build an efficient operation that can scale with the business. What you'll own - Warehouse Operations: Oversee all daily warehouse activities, including receiving, inventory management, order picking, packaging, shipping, and returns, ensuring operational goals and service expectations are consistently met. - Team Leadership & Accountability: Lead, develop, and manage a team of approximately 12 Warehouse Associates. Establish clear expectations, assign responsibilities, monitor performance, provide coaching, and hold team members accountable for productivity, accuracy, and attendance. Recruit and develop additional team members as warehouse volume increases. - Order Fulfillment: Ensure accurate and timely fulfillment of direct-to-consumer orders for GrabAGun, as well as manufacturer partnership orders processed through PEW Logistics. - Inventory Accuracy: Maintain accurate inventory records and establish processes for cycle counts, receiving verification, inventory reconciliation, discrepancy resolution, and proper product organization. Take ownership of inventory accuracy and implement controls to minimize shrinkage, misplacement, and fulfillment errors. - Process Improvement & Efficiency: Establish and continuously improve warehouse workflows, procedures, and operational standards to increase productivity, minimize errors, reduce fulfillment times, and support growing order volume. - Shipping & Receiving: Oversee inbound and outbound shipments, coordinating freight deliveries, product movement, carrier pickups, and shipment documentation. - Facility Management: Maintain a clean, organized, and safe warehouse environment. Establish standards for equipment usage, material handling, product storage, and overall facility organization. - Performance Management: Monitor and report on key operational metrics, including order accuracy, fulfillment speed, inventory accuracy, units processed, team productivity, and shipping performance. Identify operational bottlenecks and implement solutions to improve results. - Safety & Compliance: Enforce warehouse safety procedures and ensure proper handling, storage, and documentation of firearms and firearm accessories in accordance with applicable company policies and regulatory requirements. - Cross-Functional Collaboration: Work closely with Purchasing, Customer Service, Operations, and PEW Logistics teams to coordinate inventory needs, resolve fulfillment issues, and maintain a high level of service for customers and manufacturer partners. - Warehouse Expansion & Scalability: Help establish and optimize warehouse operations within our new 45,000-square-foot headquarters facility, including warehouse layout, storage capacity, workflow design, staffing plans, and operational processes to accommodate future growth. What you bring - 3-5+ years of warehouse leadership or management experience, preferably in e-commerce, distribution, fulfillment, or third-party logistics (3PL). - Demonstrated experience leading, developing, and holding warehouse teams accountable for operational performance. - Strong understanding of warehouse operations, including receiving, picking, packing, shipping, inventory management, and cycle counting. - Experience managing inventory accuracy, identifying discrepancies, and implementing processes to maintain reliable inventory controls. - Proven ability to improve warehouse productivity, fulfillment speed, order accuracy, and overall operational efficiency. - Experience implementing warehouse processes, improving workflows, and scaling operations to accommodate increased order volume. - Familiarity with warehouse management systems (WMS), inventory platforms, shipping software, and basic reporting tools. - Strong organizational and problem-solving skills with the ability to prioritize competing operational demands. - Ability to communicate effectively, provide direction, and work collaboratively across departments. - A hands-on leadership style with the ability to balance daily warehouse responsibilities with longer-term operational improvements. - Experience with firearms, firearm accessories, or regulated product distribution is preferred but not required. - Ability to occasionally lift up to 50 lbs. and remain active throughout the workday, including standing, walking, bending, reaching, and operating warehouse equipment. Ready to Aim Higher? We're looking for someone who takes ownership, leads from the front, and knows how to build a warehouse operation that can grow with the business. If you're ready to lead a team, improve processes, and help shape the next chapter of GrabAGun and PEW Logistics, fire off your resume and tell us how you'll help us serve freedom, one order at a time.