Market Associate Intern, Experiences

Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The community you will join: Airbnb is seeking a Market Associate intern to join the Experiences team in Paris for a 6-month internship. The EMEA Experiences team at Airbnb focuses on building, supporting, and scaling the supply of world-class activities offered by local hosts across the region. The team works at the intersection of sales, product, operations, and community, helping hosts create unique moments of connection for guests. Our mission is to raise the quality and reliability of Experiences while supporting sustainable growth in priority markets. We partner closely with local teams, product specialists, and central operations to strengthen host success and ensure the best on-platform experience for guests. We are looking for a proactive and curious student in Paris, who is excited to learn about the Experiences business and the world of host operations. The ideal candidate is detail oriented, motivated by supporting partners, and comfortable switching between hosts, guests, internal teams and tools in the same day. A strong sense of ownership, a collaborative mindset, comfort with data, and a willingness to learn quickly will help you thrive in this role. The difference you will make: You will support our Senior Market Manager in Paris on the day to day management of the Paris portfolio. This internship will give you exposure to all aspects of account management, from host operations and escalation management to performance tracking, content quality and supply growth. During your internship, you’ll have the opportunity to work on the following: Supporting the Senior Market Manager on top accounts - Preparing recurring reports on bookings, cancellations and account level performance, and inputs for the weekly supply call. - Supporting day to day operations, such as host requests, listing updates, review removal requests and guest cases, and organising host calls, workshops and events. - Supporting escalations with product, engineering and API partners, from gathering booking references and logs to following up until issues are resolved. Owning your own projects - Managing the long tail of Paris hosts: answering their requests, improving listing quality and performance, and flagging hosts at risk of churn. - Reviewing Experience pages for accuracy and completeness, sourcing new supply, and identifying supply gaps from guest feedback and market research. The intern experience: As an intern, you’ll be integrated into a team where you’ll contribute to challenging projects. Your manager, team, and our incredible employee community will strive to be superhosts to you during your internship. We provide the support, mentorship, fun, and real world experience needed to accelerate your learning and make a real impact on our product, as Airbnb revolutionizes connection, belonging, and travel. You can expect to: - Collaborate with multiple team members to achieve project milestones - Communicate with stakeholders across different teams to provide project updates - Seek and provide feedback throughout the internship - Actively participate in and contribute to the Experience and broader Airbnb community Your expertise: - Current students or recent graduates (completed degree within the last 12 months) from leading business or engineering schools, or related programs in France, with a strong academic foundation and interest in applying coursework to real-world business challenges. - Fluent in French and English, with the ability to communicate clearly and professionally in both languages across written, verbal, and presentation settings. - Highly organized and detail-oriented, able to manage several live cases at once, follow up until resolution, and maintain accuracy in a fast-paced, evolving environment. - Outstanding communication skills, including the ability to synthesize information, collaborate cross-functionally, and convey ideas clearly to a range of stakeholders. - Strong interest in hospitality, tourism, or community-oriented environments, with enthusiasm for creating thoughtful, human-centered experiences. - Curious about data and performance metrics, with an interest in using insights and quantitative analysis to evaluate experiences, track performance, and inform decision-making. Comfort with troubleshooting tools and reading technical logs is a plus. - Work authorization for the country in which this role is based Your location: Due to the nature of this position, the successful applicant will need to be based in Paris, France to be able to conduct their work. Interns can expect to spend half of their time at the office and half working remotely with exact dates as agreed upon by the hiring manager. Additional in-person attendance for team meetings or offsites may be required as needed. Please note we are unable to provide relocation or visa sponsorship for this position. How We'll Take Care of You: The base pay range shown below is annualized, is subject to change and may be modified in the future. This role may also be eligible for benefits and Employee Travel Credits. France Annual Pay Range €25.000—€25.000 EUR Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @airbnb.com or @ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.