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Sonic Automotive

Service Porter - Jaguar Houston North

Houston, TX, US · On-site · Full-time

$17/hr – $19/hr

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About the role

Customer Support
At Jaguar Houston North, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. So read on, and consider a rewarding career with Sonic Automotive, Inc. Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands. Compensation (Hourly): - $17.00 - $19.00 / hour Summary: The Service Porter supports the service department by greeting customers, moving and parking vehicles, and ensuring the dealership’s service area is clean, organized, and efficient. This role helps create a positive customer experience while maintaining smooth service drive operations. Duties and Responsibilities: - Greet all customers entering the service area with a friendly, professional attitude; answer questions and direct them to the appropriate person or location. - Determine if customers have service appointments and record customer name, VIN, tag number, mileage, and note any existing vehicle damage (walk-around). - Move and park vehicles on dealership premises to maintain a smooth traffic flow. - Drive vehicles to and from the service lane, service stalls, and parking lot as needed. - Keep the lot, driveways, and sidewalks clean, organized, and presentable. - Provide excellent customer service and direct guests to the correct personnel. - Retrieve customer vehicles at cashier for pick-up, deliver vehicle, and thank customers. - Install disposable seat covers, steering wheel covers, floor mats, and ID tags in all vehicles. - Assist the service department as needed, such as replenishing fluids or minor vehicle assistance. - Follow all company safety policies and report any accidents immediately to a manager or supervisor. - Valid driver’s license with a good driving record. - Ability to drive both manual and automatic vehicles (or willingness to learn if required). - Comfortable working outdoors in various weather conditions. - Strong customer service and communication skills. - Reliable, punctual, and able to follow directions. - Must be authorized to work in the USA - Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.Preferred Qualifications: - Previous experience as a porter, valet, or in a similar automotive or customer service role. - Familiarity with dealership operations or service drive processes. Compensation (Hourly): - $17.00 - $19.00 / hourSchedule:  - FULL TIME - Saturday Availability required - Sundays Always OffPerks & Benefits: - Medical, Dental & Vision Insurance - 401(k) with Company Match - Paid Time Off that Grows with You - Sundays Always Off - Closed on Thanksgiving & Christmas - Employee Pricing on Purchases & Leases - Free & Discounted Gym Membership Options - Exclusive Travel Deals on Hotels, Rentals & Airfare - Career Growth in a Fortune 500 Company  All your information will be kept confidential in accordance with EEO guidelines