National Deficiency Specialist

VSC Fire & Security delivers integrated, cutting-edge fire protection, life safety and security solutions, including fire suppression and detection systems, fire sprinklers, alarms and security systems. The company was founded in 1958 on quality craftsmanship and exceptional customer service, with integrity and reliability at the center of everything we do. As the premier provider of fire protection and life-safety solutions across the Southeast, VSC Fire & Security provides every customer with comprehensive solutions through outstanding design, efficient installation, reliable service and repair, and thorough inspections. VSC Fire & Security Corporate is seeking candidates for the position of National Deficiency Specialist What we offer: - Excellent pay $25.00 - $35.00 based on experience - Overtime eligible - Paid vacation and company holidays - Medical, dental and vision insurance options for you and your family - Health Savings Account (HSA) or Flexible Spending Account (FSA) - Company paid life insurance for full time employees - Employee apparel program - Company paid long term disability insurance - Bonus for referring new employees - Parental leave for full-time employees - Employee Assistance Program (EAP) - Opportunities for training and advancement What you need: - Minimum two (2) years of experience in service repair estimating, preferably in the life safety industry. - Strong knowledge of life safety systems, including fire sprinklers, fire alarms, backflow assembly, suppression, and security systems. - Ensure compliance with all company, local, state, and federal regulations such as Fire Marshals, NFPA 72, ADA, NFPA, building and safety regulations. - Highly motivated, organized, and capable of handling adversity in a fast-paced work environment. - Excellent communication skills to effectively interact with team members, divisions, and customers. - Flexibility to travel occasionally for training purposes. - Ability to work remotely, if required, and collaborate efficiently with team members in different office locations. What you will do: - Collaborate with local Division teams to clarify and assess deficiency particulars in life safety systems. - Estimate inspection deficiencies (cost for installation, estimating, materials, design time, labor hours, and service of systems). - Utilize expertise in service repair estimating to accurately quantify the resources required for resolving deficiencies. - Coordinate and communicate with Divisions regarding the status of deficiency creation & closing. - Ensure timely follow-up and effective communication with all stakeholders to maintain smooth progress. - Stay updated with the latest industry standards and regulations related to life safety systems. - Act as a liaison between different teams and Divisions to ensure seamless receipt of information & delivery of the quote. - Provide support to team members during deficiency rectification processes. - Maintain accurate and comprehensive documentation of deficiency-related activities. - Assist Coordinators with any clarifications/questions. - Gather and analyze data to identify deficiencies and areas requiring improvement. - Evaluate system or project performance against established benchmarks and industry standards. - Recommend and implement process improvements to address identified deficiencies and enhance efficiency. - Maintain detailed documentation of identified deficiencies, root causes, and proposed solutions. - Ensure products, services, or processes meet established quality standards and identify deficiencies in quality control processes of deficiency estimating. - Ensure compliance with relevant regulations and standards and identify any deficiencies in meeting those requirements. VSC Fire and Security is a drug free workplace. Equal Opportunity Employer We look forward to hearing from you! www.vscfire.com