Service Engineer-Rheo-Shanghai

Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. We are now looking for an experienced candidate who can run the position of Service Engineer for our Rheo product line base at Shanghai. - Provide after-sales service and technical support for the company’s rheometers and other instruments, including but not limited to installation, commissioning, repair, maintenance, and customer training. - Support the achievement of service and maintenance sales targets and performance objectives. - Create, maintain, and update various documents and reports in the CRM system in accordance with company requirements. - Demonstrate a strong customer-focused service mindset and independently handle and resolve various customer issues. - Bachelor’s degree or above in Materials Science, Chemistry, Physics, Polymer Science, Measurement and Control Technology and Instrumentation, Precision Instrumentation, Automation, Electronic Engineering, or a related field. A Master’s degree or above in a relevant field is preferred. - At least two years of experience in the maintenance and repair of laboratory scientific instruments and equipment. Experience with surface characterization instruments, rheometers, or other physical property analysis instruments is preferred. - Excellent English reading and comprehension skills. - Excellent hands-on technical skills, with knowledge of the installation and repair of various laboratory instruments. - Excellent internal and external communication and coordination skills, with a strong team-oriented mindset. - Ability to work effectively under pressure and willingness to travel extensively.