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Senior Manager, Customer Marketing

US · Remote · Full-time · Marketing

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About the role

Product Marketing
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Customer Marketing based in the United States. The Senior Manager, Customer Marketing will build and lead the customer marketing function, turning successful customer experiences into powerful advocacy, references, and growth opportunities. As the first dedicated leader in this area, you will develop the strategy and own programs that showcase customer achievements while helping customers strengthen their own visibility. You will work with innovative AI startups and global enterprises, creating credible customer proof that resonates with technical evaluators and senior decision-makers. The role spans advocacy, executive references, customer storytelling, co-marketing, community engagement, and expansion support. Working closely with Sales, Revenue Marketing, Developer Relations, Product Marketing, Product, and Strategic Events, you will build scalable programs with measurable commercial impact. This is a hands-on opportunity in a fast-moving AI infrastructure environment, with significant ownership and the potential to shape the future growth of the function.