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Senior Manager, Clinical Operations - Operational Excellence

US · Remote · Full-time · Project Management

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About the role

Data Analysis
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Manager, Clinical Operations – Operational Excellence based in the United States. The Senior Manager, Clinical Operations – Operational Excellence will design and lead the operational systems that help clinical operations teams work more efficiently and scale effectively. The role focuses on reducing administrative burdens, improving decision-making, and creating greater capacity for clinical leaders to concentrate on high-value clinical and leadership responsibilities. You will oversee a team supporting clinicians with day-to-day questions and escalations while transforming workflows through standardization, analytics, automation, and AI-enabled solutions. By building scalable processes, self-service resources, and performance measurement tools, you will improve operational efficiency while maintaining a high-quality clinician experience. This position combines hands-on operational leadership with process architecture, data analysis, and technology implementation. You will have significant ownership in a high-priority area, with the opportunity to shape how clinical operations evolve as the organization grows.