RCM Vendor Operations Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an RCM Vendor Operations Manager based in the United States. The RCM Vendor Operations Manager will oversee the relationships, productivity, and performance of third-party billing vendors supporting healthcare revenue cycle management operations. Acting as the primary liaison between vendor partners and internal teams, you will drive accountability, service quality, and operational efficiency across outsourced billing functions. You will coordinate large offshore teams across multiple business process outsourcing (BPO) partners, monitoring production, quality, staffing, and productivity. The role also focuses on strengthening processes, improving collections, reducing billing errors, and ensuring compliance with healthcare industry standards. Working closely with vendor leadership and internal Operations, IT, and other stakeholders, you will turn performance data into practical improvements. This is an opportunity to make a direct impact on billing outcomes and service delivery for healthcare provider clients in a distributed, remote environment.