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Principal Product Manager, Protection Programs

US · Remote · Full-time · Product

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About the role

RoadmappingRisk Management
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Principal Product Manager, Protection Programs based in the United States. The Principal Product Manager will own the strategy, development, and performance of a portfolio of protection programs designed to reduce financial risk and build customer confidence throughout the vacation rental reservation experience. The portfolio includes offerings such as damage protection, travel insurance, and chargeback insurance, combining customer experience, commercial performance, and operational risk management. You will shape the product roadmap while developing sustainable business models in partnership with commercial teams and external providers. The role spans the entire customer journey, from coverage discovery and purchase to servicing, cancellation, and claims. Working closely with Design, Engineering, Finance, Legal, Operations, and partner teams, you will turn complex requirements into simple, reliable customer experiences. This is a senior strategic opportunity to identify new growth opportunities, optimize program economics, and build scalable products that deliver measurable value for customers and the business.