Manager, Technical Account Management

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Manager, Technical Account Management based in the United States. The Manager, Technical Account Management will lead and develop a team of Technical Account Managers responsible for driving partner success after the sale. This role focuses on accelerating platform deployment, strengthening product adoption, improving partner retention, and identifying opportunities for growth. You will establish clear performance standards, coach customer-facing technical professionals, and ensure partners receive proactive, consultative guidance. Working across Sales, Support, Product, and Marketing, you will help resolve challenges, share product feedback, and continuously improve the partner experience. You will also promote the use of AI-powered workflows to improve account preparation, customer communication, coaching, and team prioritization. This is an opportunity to shape a growing technical account management function within a remote-first cybersecurity environment.