Lead Product Manager, AI Agents

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Product Manager, AI Agents based in the United States. The Lead Product Manager will define and drive the strategy for conversational AI and agent-based experiences serving both consumers and service professionals across a large home services marketplace. As the organization's first dedicated core AI Product Manager, this individual will build the roadmap, establish quality standards, and bring AI capabilities directly into real customer and professional workflows. The role goes beyond traditional chatbots, enabling AI agents to take meaningful actions such as booking, skipping, and rescheduling services while coordinating interactions between marketplace participants. Working as a senior individual contributor, the Lead PM will collaborate closely with Engineering, Applied Science, Design, Data, Customer Service, and Operations. This is a hands-on, high-impact opportunity for an experienced AI product builder who enjoys shipping quickly, solving complex marketplace challenges, and defining the standards for safe and reliable AI experiences. Success will be measured through customer satisfaction, operational efficiency, action accuracy, and improved retention.