Lead Design Researcher

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Design Researcher based in the United States. As a Lead Design Researcher, you will shape the future of digital healthcare experiences by uncovering consumer needs, identifying opportunities, and translating research insights into meaningful product improvements. You will lead strategic research initiatives throughout the entire design lifecycle, from early exploration and problem definition to concept development, prototyping, testing, and implementation. Working closely with product designers, content specialists, product managers, analysts, and engineers, you will help create intuitive, personalized, and accessible experiences for Medicare consumers. You will use a combination of qualitative and quantitative research methods to inform product strategies, guide prioritization, and support evidence-based decision-making. Through an agile, collaborative approach, you will influence stakeholders, facilitate innovation, and ensure that user insights translate into measurable business and customer outcomes. This fully remote opportunity offers the chance to make a meaningful impact on healthcare experiences while collaborating with multidisciplinary teams across the United States.