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Digital CRM Architect - BA

Mexico · Remote · Full-time · IT

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About the role

CRM
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Digital CRM Architect - BA based in Mexico. We are seeking an experienced Digital CRM Architect and Business Analyst to lead enterprise CRM initiatives and shape functional solutions for complex business needs. In this role, you will serve as a subject matter expert, connecting business objectives with scalable technical architectures. You will oversee projects from initial discovery and gap analysis through solution design and delivery, working with Microsoft Dynamics 365 Sales and Power Automate. You will collaborate with international teams in a fast-paced, automation-focused environment, contributing to digital transformation projects across multiple industries. This opportunity is suited to a strategic and hands-on professional who combines strong analytical capabilities with deep CRM expertise. You will have the opportunity to influence enterprise workflows, drive agile execution, and help deliver solutions that create measurable business value.