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System Development Specialist

India · Remote · Full-time · IT

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About the role

Customer SupportQuality Assurance
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a System Development Specialist based in India. As a System Development Specialist, you will play a key role in ensuring the reliability and smooth operation of technical learning environments used by learners and instructors worldwide. Combining cloud infrastructure expertise, technical troubleshooting, and customer support skills, you will build, maintain, and validate hands-on lab environments for instructor-led training programmes. You will act as a primary technical contact when issues arise during live classes, resolving problems quickly while minimising disruption to the learning experience. You will also contribute to modernising infrastructure management through Infrastructure as Code and AI-assisted development tools. Working closely with lab engineering, quality assurance, and course design teams, you will help deliver consistent, high-quality technical environments. This remote opportunity offers an engaging mix of cloud operations, automation, problem-solving, and international collaboration.