Intake Manager

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Intake Manager based in United States. We are seeking an experienced, results-driven Intake Manager to lead the daily operations and overall performance of a high-volume Personal Injury Intake department. In this fully remote leadership role, you will oversee frontline supervisors and drive consistent execution across multiple teams. You will be responsible for improving conversion rates, productivity, service quality, and the prospective client experience. Working closely with cross-functional departments and senior leadership, you will identify operational gaps and implement effective solutions. This opportunity is ideal for a hands-on leader who combines analytical thinking, strong people management, and sound decision-making. You will play a key role in developing high-performing teams and supporting sustainable operational growth.