Fraud Analyst

Open Scientific provides contract staffing and direct hire recruitment services for the scientific, engineering, laboratory and manufacturing sectors. Fraud Review Specialist Location: Holbrook, NY Pay: $12-$14 Open Scientific is currently recruiting for an Ecommerce Fraud Analyst to work for a Global Vitamin Company located in Holbrook. The right candidate will be responsible for reviewing suspect orders for fraud. The goal is to maintain a low incidence of fraud and chargebacks initiated from fraudulent transactions. Responsibilities include: - Daily review of suspect orders using Chase Paymentech’s Safetech fraud management tool. - Analyze suspect orders for indications of fraud. - Approve and decline orders. - Maintain low margin of error when approving and declining orders through knowledge, experience and assistance from Manager. - Identify and escalate trends. - Assist in the revision of existing rules and creation of new rules. - Contact customers to verify order information.Requirements: 1 year Customer Service experience Some college preferably Additional Skills: Excellent attention to detail Excellent technical/computer skills Ability to multi-task All your information will be kept confidential according to EEO guidelines.