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TransPerfect

Account Executive - Trial Interactive/eClinical platform

Shinjuku-ku, Tokyo, Japan · On-site · fulltime_permanent · Sales

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About the role

ExcelCAccount ManagementBusiness DevelopmentLead GenerationCold CallingNegotiationCustomer Support
【業務内容】 - Aggressively target new markets and contacts (up to and including C level executives) to increase company client base - Display skill at independent lead generation, cold calling, negotiation and closing - Creatively problem-solve to improve current new business development strategy - Act as primary contact for all clients within a prescribed territory - Strategize the most efficient process for generating business within the territory - Coordinate with the Regional Sales Manager and/or VP of Sales to continuously grow Sales revenue - Be responsible for all revenue generated within the assigned territory - Be knowledgeable about prospective clients specifically as well as general industry knowledge - Create and update accurate spreadsheets of prospective and current client information - Generate daily mailings to prospective clients using updated and accurate spreadsheets - Cold call prospective clients - Attend trade shows, conferences, events, and functions relating to the industry in order to develop contacts and leads - Utilize social skills and standing to best represent TransPerfect in order to make a positive impressions on prospective clients - Constantly represent TransPerfect to all existing contacts to best create a positive brand and generate interest through word-of-mouth marketing strategies - Liaise with Production to improve workflow and ensure that all jobs are handled appropriately and with keen attention to detail, resulting in a perfect product - Provide feedback regarding Project Managers and Quality Managers within Production - Be responsible for all account management within individual territory - Maintain a professional demeanor at all times with existing and prospective clients - Improve professional relationships to focus on larger volume projects and contractual agreements with clients - Enter new jobs into the “Jobs Database” - Create and deliver accurate and complete Job Toolkits, using TransPerfect’s existing template - Negotiate rates and deadlines with prospective and current clients - Educate prospective and existing clients regarding the translation process including TransPerfect’s rates, justification for turnaround time and competitors’ information - Bill completed jobs in a timely fashion - Consistently follow up with clients to ensure their satisfaction with delivery, quality and customer service - Investigate with Production any claims of poor quality or questions from clients after a translation has been completed - Negotiate appropriate measures with clients in the face of quality and timeliness issues - Forward all customer feedback to Production and management - Utilize management skills to improve various process within and between Sales and Production - Aggressively pursue due and overdue unpaid revenue from clients via phone calls, letters and other creative methods to make certain that clients pay in a timely manner - Be an expert in the translation industry including leaders, competitive data, proposal formats, competitive rates and marketing strategies and well as local competitors - Complete all other tasks that are deemed appropriate for the role and assigned by the manager/supervisor 【インターナショナルな営業チーム】 東京の営業チームはインターナショナルなバックグラウンドを持った社員がほとんどです。ご入社後まずは営業活動に注力していただきますが、将来的にチームのマネジメントをお願いする可能性もあります。 【若手が活躍できる環境】 年齢や社歴に関わらず"頑張った人が適正に評価される"環境がグローバル全体で整っています。 【基本的な採用プロセス - 3~4週間】 人事面接(日本語)→ オフィス面接(日本語)→ 海外マネジャー面接(英語、2回)およびオンライン適性試験→最終オンライン面接(英語) 【年収・給与】 - 年俸制:経験に応じて、ベース+コミッション制 - 社会保険完備 - 交通費支給(月額上限3万円)