Systems Administrator I - Help Desk

Position : Systems Administrator I - Help Desk Location : Atlanta,GA Duration : 6 + Months Complete Description: Job Description, Responsibilities, Standards, and Qualifications Job Description and Responsibilities: Installs, configures, and supports a local area network, wide area network, internet system, computers, desktops and/or mobile devices. Performs necessary maintenance to support network availability. Responsibilities include: · Diagnoses hardware and software problems, replace defective components. · Performs data backups and disaster recovery operations. · Plans, coordinates, and implements network security measures in order to protect data, software, and hardware. · Operates consoles to monitor performance of the computer systems and networks, and to coordinate computer network access and use. · Performs routine network startup and shutdown procedures, and maintain control records. · Designs, configures, and tests computer hardware, networking software and operating system software. · Monitors network performance to determine whether adjustments are needed. · Escalates problems to vendor and/or developer for advanced debugging or software correction. · Evaluates of new technologies or solutions to improve service and efficiency of systems. · Prepares user instructions and documentation for the installation and operation of software and software upgrades. · Promotes inter agency cooperation by assisting DPS with the Enforcement systems used on HOT roadways: ELSAG, LPR, DPS Laptops, etc. · Lead administrator on the agency’s physical security systems. Including cameras, DVRs, auditor of the badging system hosted by GBA. Job Responsibilities & Performance Standards: · Ability to troubleshoot hardware and software problems and develop solutions. · Knowledge of the principles and practices of information technology. · Ability to provide on-site and/or remote technical support. · All your information will be kept confidential according to EEO guidelines.