Administrative Assistant

Overview: Focal Tech, a leading provider of Information Technology software and services, has an immediate need for an Administrative Assistant. This is a full-time position located in our State College, PA office. To learn more about our products, services, and affiliates, visit our website at www.focaltechinc.com. Position Details: - Performs administrative and office support activities for multiple departments.  - Field phone calls from customers.  - Enter tickets into the company’s CRM software.  - Respond to customer inquiries via email and phone. - Gather and coordinate signatures as needed for current/new vendor authorizations for processing and set up. - Follow up with delinquent customers for payment. - Perform reconciliation of various company credit cards. - Manage shipping and receiving of packages. - Create purchase orders for customer hardware. - Maintain and track on-site hardware inventory. - Maintain kitchenette inventory and coordinate ordering of office supplies. - Process Accounts Receivable - Process Purchase Orders - Perform other duties as assigned. Requirements: - Ability to work as a team and independently - Basic computer knowledge and familiarity with Microsoft Office products (Word, Excel, etc.) - General administrative experience preferred - Ability to communicate with a non-technical audience both verbally and written. - Ability to prioritize and handle multiple assignments at any given time. - Prior Accounting software experience a plus but not required. Benefits: - Health, Dental and Vision plans, Simple IRA Retirement Plan, PTO and AFLAC option.