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tickmill

Junior Trade Support Officer

Remote · Full-Time · CFD Brokerage

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About the role

ComplianceBusiness DevelopmentMarket Research
Are you looking for the next professional opportunity that will challenge you and advance your career? Join our team now! Tickmill is looking to hire a Junior Brokerage Officer to join our rapidly expanding team. Join a high-caliber team and contribute to its success with your passion, hard work, and positive attitude. About Tickmill. Founded in 2014, Tickmill has grown into a global financial services group of 300+ people, with regulated entities across major jurisdictions and a client base built on trust in active trading — spanning CFDs, Futures and Options. That foundation — capital, licensing, infrastructure and an established international client base — is what makes the next stage possible: building genuinely new product lines in Stocks, ETFs, Investing, Wealth and Prediction Markets, aimed at a much larger consumer audience than our existing trading business alone. What the job looks like? The Junior Brokerage Officer will have the opportunity to: - Help Business Development and Support teams in handling trade-related queries and complaints, while resolving them in a timely and professional manner. - Handle and escalate technical issues to the relevant departments within the organization. - Work closely with the Compliance department in handling high-risk complaints. - Carry out trade surveillance, investigate irregular activity across a wide range of asset classes, and report any suspicious activities to Brokerage and Compliance departments. - Work on developing new tools to facilitate daily operations. - Prepare the required competitor analysis and market research. - Produce necessary complex reports as required by the company’s management and regulatory bodies. - Perform any additional duties and localized tasks as and when required. What will you need to be able to do the job?   - Minimum 3 years of experience in the FX & CFD environment. - College or University Degree in Finance, Mathematics, Economics, or any other related field. - Experience with MT4 and MT5. - Fluency in English, both orally and in writing. - Ability to work under pressure and meet deadlines. - Attention to detail is critical. - Positive can-do attitude. - High level of work ethic. - Excellent team player. It will be considered as a plus if you have: - Experience with Exchange Traded Derivatives What to expect from our recruitment process:  - First interview with TA & Hiring Manager - Final interview with top management  Make your next Career step and apply NOW! *Due to the great number of applications, we receive for each of our open vacancies, we are unable to respond on an individual basis