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OEM Program Manager
US · Remote · Full-time · Project Management
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About the role
Customer Support
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an OEM Program Manager based in the United States.
The OEM Program Manager will oversee strategic partnerships with Original Equipment Manufacturer (OEM) partners, ensuring programs run smoothly and consistently meet agreed objectives. Acting as the key link between external partners and internal Marketing and Development teams, this role translates partner needs into actionable improvements and solutions. You will manage communication, monitor service quality, and coordinate compliance initiatives while ensuring timely responses to partner requests. The position also focuses on strengthening client relationships, improving operational workflows, and identifying opportunities to increase recurring revenue and dealer retention. This is a remote management opportunity for an experienced technology customer service professional with strong commercial and relationship-building skills.