CRM & Customer Engagement Lead

Jakarta · On-site · Full-time - Permanent · Growth Application Circle

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About the role

CRM

About the position: We are looking for a Growth Application Circle Lead (Customer Data & Marketing Analytics Circle Lead) who will lead the development and utilization of our customer data ecosystem to drive acquisition, conversion, retention, and repeat business. In this role, you will own the Amar Bank & Tunaiku customer portfolio analytics, working closely with Data Engineering, Technology, Performance Marketing, Sales, Telesales, Collection and Product teams to transform fragmented customer and behavioral data into actionable insights and high-performing lifecycle campaigns.