Seasonal Technical Customer Service Representative (Bilingual French + English)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Seasonal Technical Customer Service Representative (Bilingual French + English) based in Canada. We are seeking a bilingual customer service professional to provide personalized technical support to customers using a leading tax preparation software product. In this fully remote, seasonal role, you will handle inbound calls in both French and English, helping customers navigate software features and resolve technical issues. You will diagnose problems, guide users through solutions, and ensure every interaction is handled with professionalism and care. This opportunity is ideal for someone who enjoys troubleshooting, communicating with diverse customers, and working in a fast-paced support environment. Paid virtual training and ongoing development will help you build your skills, with potential opportunities to move into other roles after the seasonal assignment.