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Lead Technical Onboarding Engineer

India · Hybrid · Full-time · IT

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About the role

Customer SuccessLeadership
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Lead Technical Onboarding Engineer based in India. As a Lead Technical Onboarding Engineer, you will play a key role in helping enterprise customers successfully deploy and operationalize advanced graph database solutions. You will combine hands-on technical implementation with team leadership, acting as both a trusted technical advisor to customers and a mentor to fellow engineers. Working across cloud, hybrid, and multi-cloud environments, you will guide customers through infrastructure provisioning, security configuration, networking, data integration, and application connectivity. You will dedicate most of your time to complex customer onboarding projects while also providing technical guidance and escalation support to your team. This role offers the opportunity to work with modern cloud technologies, infrastructure automation, and enterprise architecture. You will contribute to improving onboarding methodologies, strengthening technical delivery, and accelerating customer success in a collaborative, international environment.