Senior Business & Process Analyst - Regulated Operations (PL8066)

Paralucent is seeking a Senior Business & Process Analyst to help modernize complex, regulated operational workflows. You will work with operations, legal/compliance, technology and control stakeholders to translate established process and requirement artefacts into features, stories, business rules, acceptance criteria, controls and release-ready increments. The ideal candidate is comfortable with ambiguity, detailed enough for audit-sensitive work, and practical enough to keep delivery moving. What You'll Do - Review existing future-state processes and detailed requirements without unnecessarily restarting discovery. - Decompose end-to-end capabilities into process flows, features, user stories, acceptance criteria, business rules and test scenarios. - Model request types, case states, queues, roles, SLAs, deadlines, pauses, escalations, approvals, overrides and exceptions. - Define human-in-the-loop decision points, maker/checker controls and evidence requirements. - Document information-discovery, fulfillment, redaction, response-assembly, dispatch, closure and reopening requirements. - Maintain end-to-end traceability from requirement through test evidence and release. - Facilitate focused workshops, clarify conflicts and present options with business and delivery impacts. - Partner with UX, architecture, engineering, AI and QA teams to ensure requirements are usable and testable. - Support UAT planning, defect triage, operating procedures, training and knowledge transfer. What Success Looks Like - Backlog items are complete, prioritized, testable and understood before development begins. - Business rules and controls are captured precisely enough to prevent over-processing or under-processing. - Open questions and dependencies are raised early with clear recommendations. - Requirements remain traceable through test, evidence and release. - Operations and control stakeholders accept the delivered workflows and procedures.