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Relationship Manager, Commercial Banking
Singapore, SG · On-site · Full-time · Commercial Banking
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About the role
Customer SupportRisk Management
RHB Singapore is a progressive and growing financial organization. We are committed to creating a fulfilling, dynamic and engaging work environment for our team of more than 15,000 employees across locations in ASEAN.
Primary Objectives;
- Acquire new Middle Market Enterprise (MME) customers & deepen relationships with existing customers. Manages a portfolio of borrowing & non-borrowing customers to grow both Loan AUM and Deposit AUM, and to generate increased revenue for the bank
- Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
- Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.Key Responsibilities;
- Acquire new MME customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
- Perform credit review to proactively monitor credit quality through early problem loan
recognition & implement appropriate strategies to prevent or minimize loan default or
NPL.
- Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
- Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet.
- Bachelor Degree in any related fields [ Banking or Finance preferred]
- Minimum 3-5 years MME banking experience with good business network and proven track record of acquiring new business accounts
- Minimum 2-3 years working experience in credit with exposure to credit risk management and commercial / corporate including credit processing, evaluation and appraisal
- Possess strong credit writing and analytical skills
- Excellent verbal communication and interpersonal skills
- Proactive, energetic, result oriented and possess good business acumen
RHB is a dynamic organization that promotes a work culture of high performance, where its biggest asset, the RHB-ians, are continuously developed & nurtured to their fullest potential through its robust talent management practices.
At RHB, we take PRIDE in our people and our teams. Great relationships built on trust, a ‘leading it right’ environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home.