Executive, Loan Transactions (Credit Operations)

RHB Singapore is a progressive and growing financial organization. We are committed to creating a fulfilling, dynamic and engaging work environment for our team of more than 15,000 employees across locations in ASEAN. PRIMARY OBJECTIVE - Perform the daily BAU operations, i.e. loan disbursements, repayments, fee collections, prepayments, rollovers and redemptions, monitoring and sweeping of funds from special-purpose accounts, e.g. DSRA, Operating accounts for loan repayments and monitoring of scheduled repayments for bilateral and syndication deals. - Perform GL reconciliation & ensure outages are resolved within stipulated turnaround time. - Ensure accuracy, efficiency and meets the agreed turnaround time with the Business Units while avoiding operational risks and losses. - Support the department’s effort to improve productivity, efficiency and lower costs via continuous process improvements. - Maintain good business relationships/partnerships with key stakeholders, aligning actions to customer needs.KEY RESPONSIBILITIES Customer/Market – Business Transformation - Perform loan disbursements, repayments, rollovers, redemption and fee collection with accuracy and within the stipulated turnaround time. - Respond to Business Units’ requests and enquiries within a stipulated timeline. - Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues and improve cooperation between the teams. - Actively participate as a member of a team to move the team towards completion of goals, i.e. develop a service-oriented culture within the team.Process Digitalization or Automation/STP - Participate in process digitalization or automation initiatives.Productivity Improvement - Ensure all SLA/TAT are being met. - Ensure work is completed with speed and accuracy. - Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes.Process Efficiency/Process Improvements - Participate in process improvement discussions to improve the turnaround time for BAU processes.  - Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with all internal & external policies/guidelines and requirements of the regulators.Operational Risk & Compliance - Work together with Team Lead to ensure that audit rating is “Satisfactory” or better. - Work together with Team Lead to ensure that CRA rating is at least “On Target” or better. - Work together with Team Lead to ensure no/minimal operational lapses/financial losses.Individual Contribution/Competency - Participate in BCP Coordinator/Risk Coordinator or Data Steward roles.Learning/Competitive Positioning - Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement. - Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture. - Develop a mindset of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned. Formal Education - Bachelor's degree/Diploma or equivalent.Preferred Level of Experience - At least 1-year related experience in a Financial Institution in credit processing for all credit products.Other Skills Required - Familiarity with both corporate and consumer products would be an added advantage. - Resourceful and a good team player. - Good time management skills and ability to multi-task. - Proficiency in Microsoft Office, specifically in Excel. RHB is a dynamic organization that promotes a work culture of high performance, where its biggest asset, the RHB-ians, are continuously developed & nurtured to their fullest potential through its robust talent management practices. At RHB, we take PRIDE in our people and our teams. Great relationships built on trust, a ‘leading it right’ environment, challenging assignments and a culture of excellence are the pillars to the dynamic and diversified workplace we call home.