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Casino Content Coordinator
San Jose, San José, Costa Rica · Remote · fulltime_permanent
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About the role
Data AnalysisCustomer SupportMarket Research
Summary:
We're on the hunt for a standout talent eager to advance their career and expand their knowledge in the casino industry. As a Casino Content Coordinator, you will play a vital role in managing the onboarding and optimizing a diverse range of game types, directly influencing revenue growth within our online casino platform. In this position, you will collaborate closely with both the technical and marketing departments to ensure that all products are functional, well presented, and performing smoothly. If you are ready to make an impact, we want to hear from you!
Key Responsibilities:
- Ensure all games presented on the roadmap are made available on the casino platform and are launching as expected
- Ensure all information related to the respective games is made available for relevant stakeholders at all times
- Escalate to the relevant teams any in-game errors encountered and ensue the fix is applied in a mannerly time frame
- Be the point of contact between Casino Operations, Support and Development for any technical errors
- Support as needed with any technical Casino Production or CMS matter
- Together with the Brand team, be responsible for having ready well in advance any new game launch all game thumbnails and banners, as well as any other type of requested assets
- Work closely with Marketing in delivering well in advance any game launch the requested game descriptions
- Collaborate with cross-functional teams including marketing, product development, customer support, and data analytics to develop and execute effective strategies for our online casino platform.
- Work closely with Casino Operations in ensuring the delivery on production to all games present on the Roadmap
- Conduct thorough market research and competitor analysis to identify gaps and areas for improvement in our casino offerings.