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Optima Dermatology

Medical Receptionist

Macedonia, OH · On-site · Front Office Support

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About the role

Customer Support
Hours: Monday-Friday 7:30am - 4pm Location: 8183 Golden Link Blvd, Macedonia, OH 44067 Primary Responsibilities: The following is an overview of the essential job functions and responsibilities, this may not be an all-encompassing list: - Completing patient check-in and check-out procedures - Answering incoming calls and providing appropriate follow-up - Handling patient queries, concerns, and complaints - Verifying and documenting patient information - Welcome and greet patients entering/leaving the office Position Requirements: - At least 1 year of prior relevant experience - Excellent communication and customer service skills - Friendly, upbeat attitude a MUST - Ability to multitask in a fast-paced environment - Experience in a medical office preferred - EMA/EMR experience preferred