Associate - Account Management - French speakers in Alexandria

Alexandria, Alexandria Governorate, Egypt, //ALX, EG · On-site · Full-time

Apply on Sutherland's site ↗Save & track

Apply well, not just fast

Create a free account and upload your resume to get a match score, keyword gaps, a tailored resume, a cover letter and interview prep for this job.

About the role

FrenchCustomer SupportAccount Management

At Sutherland, we are a leading global business and digital transformation partner with expertise in Artificial Intelligence, Automation, Cloud engineering, and Advanced analytics. Our services span various industries including Healthcare, Insurance, Banking & Financial Services, Communications, Media & Entertainment, Technology, Travel & Hospitality, Logistics, Retail, Energy & Utilities. We are committed to driving digital transformation and providing unique value propositions through market-leading technology and business process excellence, with over 200 unique inventions under several patents across critical technologies. This is a full-time on-site role for a Customer Service Representative French Account at Sutherland's location in Alexandria. The role involves day-to-day tasks related to ensuring customer satisfaction, managing customer accounts, providing excellent customer service, and effective communication - Backoffice and voice account - Proficiency in French B2-C1 - Grads only - English level A2- B1 - PC skills needed - Previous experience in a similar role is a must - Competitive Salary + Achievable KPIS/Allowances/Incentives - Social and medical insurance is provided - Work from home after training - Fixed morning shifts and fixed weekends (Saturdays and Sundays) - Healthiest work environment (Great place to work certified)