Construction Scheduler

Yellowstone Local is proud to represent Bell Mechanical, a Hickory company and an industry leader in high-end residential HVAC. If you know how to keep crews moving, customers informed, and a packed HVAC schedule under control when priorities shift, this is the role where your operational skills will make an impact. What's in it for You? - Pay: $50,000 to $75,000 base salary - Performance Bonus: Monthly bonus tied to on-time scheduling and completed jobs - Benefits: Medical, dental, and vision insurance through United Healthcare - Retirement: 401(k) with company match - Paid Time Off: Paid vacation, sick time, and holidays - Training: Paid training, weekly classes at an in-house training center, and company-sponsored certifications - Career Growth: Visibility across multiple HVAC brands through Hickory's centralized services team, with opportunities to advance into operations leadership - Work Environment: Full-time, on-site position in Mahopac, New York Why You’ll Love It Here - Employees Come First: Join a values-led culture built around putting employees first, treating people with respect, delighting customers, raising the bar, and getting results. - Build Something Bigger: Be part of a team working to become a leading clean heat installation and service company in the Northeast. - Established HVAC Reputation: Bell Mechanical has decades of experience serving high-end residential HVAC customers throughout Westchester, Putnam, and Fairfield Counties. - Your Work Matters: Scheduling and dispatch directly affect technician productivity, installation efficiency, customer satisfaction, and completed jobs. - Take Ownership: This isn't a role for simply filling calendar slots. You'll have responsibility for keeping installation scheduling, service dispatch, crews, equipment, and customers aligned. - Advisor Culture: You'll be expected to communicate clearly, solve problems, and build trust with customers, technicians, installers, and managers. Your New Role - Work on-site in Mahopac, New York, as the operational connection between sales, HVAC installation crews, service technicians, managers, and homeowners. - Build and manage the HVAC installation schedule, assigning crews to sold jobs, balancing workloads, and sequencing multi-day installations efficiently. - Manage the service dispatch board, prioritizing demand service calls, preventive maintenance visits, and callbacks while dispatching HVAC technicians as conditions change. - Confirm appointments with homeowners, including arrival windows, site preparation requirements, and what they can expect from the installation or service visit. - Coordinate HVAC equipment deliveries, permits, materials, and job readiness with warehouse and installation managers. - Respond quickly to scheduling disruptions, including weather, parts delays, crew availability, and other operational changes. - Reschedule jobs when necessary and communicate updates promptly to affected customers, technicians, installation crews, and managers. - Maintain accurate information in CRM, scheduling, and dispatch software, including job statuses, technician and crew assignments, customer notes, and scheduling updates. - Communicate daily with sales, installation managers, and service managers to keep office and field teams aligned. - Track scheduling and dispatch KPIs, including on-time starts, technician utilization, and completed jobs per week. - Support and improve scheduling, dispatch, and project coordination best practices. - Perform other duties as assigned. Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.