Customer Service Representative

WASHINGTON HVAC SERVICES YOU CAN TRUST Yellowstone Local is proud to represent ALLRED, an industry leader in HVAC services. Bring your customer service and dispatching experience to a team where your communication, organization, and ability to keep things moving matter every day. What's in it for You? - Pay Range: $18 to $25 per hour. - Schedule: Full time with rotating Saturday shifts. - Benefits: Medical, dental, and vision coverage. - Career Path: Opportunities to advance and build your career in the HVAC industry. - Tools for Success: Hands on training, supportive teammates, and resources to help you perform at your best. Why You’ll Love It Here - Be part of an established HVAC company with more than 12 years of proven success. - Join a team focused on reliability, collaboration, and delivering quality service to customers. - Expand your HVAC knowledge while strengthening your customer service, scheduling, and dispatching experience. - Play an important role in keeping technicians organized and customers informed throughout the service process. - Build your skills and take on additional responsibilities as you grow with the company. Your New Role - Join the team in Auburn, Washington as a Customer Service Representative supporting HVAC customers, technicians, and daily field operations. - Coordinate technician dispatching and organize service schedules to keep appointments moving efficiently. - Schedule HVAC repair appointments and membership maintenance visits. - Locate and track OEM parts required for active HVAC service jobs. - Arrange job site deliveries with designated runners. - Keep the Membership Database accurate and organized. - Enter project details and service updates accurately. - Communicate clearly with customers and team members from initial scheduling through service completion. - Apply your customer service, call center, HVAC dispatching, scheduling, multitasking, and problem solving skills to support smooth daily operations. Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.