HVAC Senior Service Technician

Yellowstone Local is proud to represent The Dutchman Heating & Air, an industry leader in residential HVAC services. You’ve put years into mastering the HVAC trade. Now bring that experience to a growing team where craftsmanship, customer service, and taking ownership of every call matter. What's in it for You? - Potential Total Compensation: $70,000-$110,000 annually, based on performance - Employment: Full-time - On-the-job training and continued opportunities to sharpen your HVAC technical skills - Opportunity for increased earning potential as your skills and performance develop - Join a growing HVAC company serving the Greater Nashville community - Opportunity to take on meaningful responsibility as an experienced Senior HVAC Service Technician - Work with a team built around craftsmanship, service, integrity, and commitment Why You’ll Love It Here - Work for a growing local HVAC company committed to creating comfortable spaces for its neighbors to live, work, and thrive - Be part of a team that expects elite craftsmanship and takes pride in doing the job right - Serve homeowners with integrity, including doing the right thing even when it is difficult - Work alongside people committed to serving customers, teammates, families, and the local community - Continue developing through hands-on work, training exercises, team meetings, and company development opportunities - Bring your experience to a company where reliable performance, technical ability, customer service, and accountability matter - Help strengthen a growing residential HVAC operation serving Williamson, Rutherford, Maury, and surrounding Middle Tennessee communities Your New Role - Work as an HVAC Senior Service Technician in the Greater Nashville, Tennessee area, primarily serving Williamson, Rutherford, and Maury counties - Report to the Field Operations Manager and support residential field operations - Respond primarily to residential HVAC service calls while assisting with planned maintenance and HVAC installation work as needed - Diagnose, troubleshoot, maintain, repair, modify, and service residential heating and cooling systems - Inspect and test HVAC components to verify safe and proper system operation - Perform thorough inspections of customers' HVAC systems and identify opportunities to prevent future breakdowns - Troubleshoot and repair air conditioners, furnaces, heat pumps, thermostats, electrical components, and related residential HVAC equipment - Conduct heat loss and heat gain calculations to help determine appropriate HVAC system sizing for residential properties - Present customers with clear good, better, and best service options based on system conditions and customer needs - Clearly explain the work being performed, system findings, repair recommendations, and proper equipment operation - Complete service performance reports and required documentation for each service call - Recheck repairs and installations before leaving the customer's home to confirm proper HVAC system operation - Use company pricing resources properly when preparing service options - Explain available maintenance club memberships to eligible customers - Work toward company-established membership conversion and renewal goals through professional, needs-based customer service - Take ownership of service performance and work toward established revenue and performance goals - Protect customers' homes by using floor protection and maintaining a clean, organized work area - Maintain a clean, professional, and organized service vehicle - Follow company safety procedures, Code of Ethics, and team standards - Maintain a clean and organized job site while following safe HVAC service practices - Operate hand and power tools safely and appropriately - Participate actively in training exercises, morning or weekly team meetings, and company retreats - Deliver professional residential HVAC service while representing The Dutchman Heating & Air's standards for craftsmanship, service, integrity, and commitment Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.