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Yellowstone Local

Dispatcher

Clackamas, Oregon, United States · Hybrid · fulltime_permanent · Young Electric LLC

$24/hr – $30/hr

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About the role

Yellowstone Local is proud to represent Young Electric Co., an industry leader in electrical services. You know great dispatching is more than filling a schedule. It's keeping customers informed, electricians productive, and the entire service operation moving forward. What's in it for You? - Pay: $24–$30 per hour, based on relevant experience and qualifications - Paid time off - Paid holidays - 100% employer-paid medical, dental, and vision coverage for the employee, beginning after 60 days - Dependent medical, dental, and vision coverage is available through employee payroll deductions - Supportive working environment - Opportunity to grow with an established electrical company as it continues building its team Why You’ll Love It Here - Young Electric Co. is a second-generation, veteran-owned and family-operated electrical company with more than 40 years of combined experience. - You'll play a central role in the operation by keeping service calls organized, customers informed, and electricians prepared for the work ahead. - This is more than moving appointments around a calendar. Your judgment, communication, organization, and follow-through will make a difference every day. - You'll join a company that values quality, reliability, integrity, accountability, and people-first service. - You'll have strong team support and training, with collaboration between office and field teams to keep the operation running smoothly. - You'll have opportunities to contribute ideas, improve processes, and help strengthen the dispatch operation. - Young Electric Co. provides electrical services throughout the Portland Metro Area and Central Oregon, with residential, commercial, and industrial capabilities. - As the company continues to grow its team, you'll have the opportunity to strengthen the dispatch operation and grow your career within the company. Your New Role - Location: Clackamas, Oregon - This position is fully onsite in Clackamas, OR, with no hybrid or remote option. - Coordinate and manage daily electrical service dispatch and technician scheduling. - Schedule service calls based on customer needs, technician availability, location, and daily priorities. - Keep electricians and field service technicians informed of appointments, schedule changes, and relevant job details. - Communicate professionally with customers regarding appointments, scheduling updates, and service needs. - Monitor the schedule throughout the day and adjust quickly when priorities or field conditions change. - Make sound dispatch decisions that help keep technicians productive and customers informed. - Maintain accurate customer, appointment, scheduling, and service-call information. - Coordinate between customers, electricians, and internal team members to keep work moving efficiently. - Identify scheduling conflicts and dispatch issues and work toward practical solutions. - Take ownership of open issues and follow through until they are resolved. - Help create an organized, responsive, and professional customer experience. - Support service operations throughout the Portland Metro Area and Central Oregon. Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.