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Lead HVAC Service Technician
Franklin, Tennessee, United States · On-site · fulltime_permanent · Dutchman Heating and Air
$75K – $90K
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About the role
HVAC
Yellowstone Local is proud to represent The Dutchman Heating and Air, an emerging residential HVAC service, maintenance, and installation Company.
If you’re ready to take the next step beyond being an HVAC technician, this is an opportunity to stay hands-on in the field while building a team, shaping a service department, and sharing in the success you help create.
What's in it for You?
- Base Salary: $75,000–$90,000 annually, based on experience
- Profit Sharing: Performance-based profit-sharing opportunity
- 401(k) and Health benefits stipend
- PTO
- Full-time opportunity with a growing HVAC company and a meaningful role in shaping its future.
- Hands-on leadership role with direct influence over field operations, including service, installation, customer experience, safety, and field performance.
- Work alongside ownership with a real opportunity to impact the performance and direction of the company.
- Career Growth: Opportunities for increased responsibility and advancement
Why You’ll Love It Here
- Join a growing, mission-driven HVAC company committed to creating comfortable spaces for their neighbors to live, work, and thrive.
- Work for a company built around four core values: Craftsmanship, Service, Integrity, and Commitment.
- Think and operate like an owner, with the autonomy to make decisions, solve problems, and have a meaningful impact on the business.
- Help build the team from the ground up, shaping the culture, standards, and field operations as we grow.
- Develop people and help build careers.
- Be recognized and appreciated for great work, initiative, leadership, and results.
- Work directly with ownership to review KPIs, identify opportunities for improvement, and establish field priorities.
- Earning potential tied to the results you help drive
Your New Role
- Lead field operations serving the Greater Nashville area, with a primary focus on Williamson, Rutherford, and Maury counties.
- Responsible for the successful delivery and performance of HVAC service, installation, and maintenance operations
- Perform HVAC service calls and maintenance visits
- Lead by example in the field, following and reinforcing company standards for HVAC service, installation, repair, and maintenance.
- Ensure HVAC repairs and installations meet company quality standards, applicable codes, and permitting requirements
- Work alongside teammates to tackle complex diagnostics, troubleshooting, repairs, installations, and other technical challenges.
- Resolve customer concerns and deliver a consistently professional customer experience
- Present HVAC membership plans to customers and support the team in growing and retaining membership clients
- Support achievement operational performance goals
- Maximize qualified lead opportunities and support profitable, sustainable growth
- Ensure field operations comply with applicable local, state, federal, OSHA, and company requirements
- Provide ownership with insights on customer feedback, market trends, revenue opportunities, and field performance.
- Perform additional job-related responsibilities assigned by company leadership
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.