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Network Operations Manager

US · Remote · Full-time · IT

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About the role

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Network Operations Manager based in the United States. We are looking for an experienced Network Operations Manager to lead a high-performing network engineering team while remaining actively involved in complex technical challenges and enterprise network architecture. In this hands-on leadership role, you will oversee the reliability, security, and continuous improvement of managed network environments and data center infrastructure. You will serve as the senior technical escalation point, guiding critical incident resolution and driving proactive improvements across multiple client networks. Working closely with engineers, service delivery teams, and customers, you will identify operational risks, optimize performance, and deliver cost-effective technology solutions. You will also develop engineering talent, establish technical standards, and ensure consistent service quality across a dynamic managed IT services environment. This is an opportunity to combine advanced networking expertise, strategic decision-making, and people leadership while directly influencing customer satisfaction and operational excellence.