Business Planning & Operations Partner

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Business Planning & Operations Partner based in the United States. As a Business Planning & Operations Partner, you will work closely with Support and Education leadership to strengthen business performance, planning, and operational decision-making. You will translate complex operational data into meaningful insights, recommendations, and measurable actions that support organizational goals. The role combines business planning, workforce and capacity modeling, performance analytics, and cross-functional collaboration. You will partner with Finance, HR, Business Intelligence, Customer Success, and Professional Services teams to align priorities and performance measures. You will also help identify customer risk signals and evaluate opportunities to improve technology adoption and operational efficiency. This is an impactful opportunity for an analytical business partner who enjoys influencing senior stakeholders in a fast-paced SaaS environment.