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Dlocal

Customer Success Manager - China

Shanghai · Hybrid · Full Time · Customer Success

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About the role

Customer SuccessProject ManagementB2B Sales
Why Join dLocal?dLocal is the financial infrastructure powering global commerce in the world's fastest-growing markets. The biggest companies in the world trust us to unlock growth in 60+ countries across emerging markets—moving money where others see complexity. We don't just process payments; we are architects of payment ecosystems and partners in our customers' expansion. You'll work alongside 1,300+ teammates from 40+ nationalities and tackle global challenges from day one.   What’s the opportunity?   We are looking for a Customer Success Manager based in China who will be responsible for developing long-term relationships with our customers.   Looking for a reliable, analytical, hard-working individual to join our Customer Success Team, working with both our internal teams as well as clients. Our ideal candidate is a good communicator, excellent listener, self-motivated, a natural problem solver, and a great multi-tasker who is able to work in a fast-paced, dynamic environment.   Our ideal candidate will also have experience developing B2B relationships across functional areas as well as a background in Project Management or Customer Success Management with a proven track record of meeting or exceeding program goals.