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Coface

Account Manager Business Information

Bois-Colombes, IDF, FR · Hybrid · Full-time · Information Services - 016

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About the role

Contract ManagementCRMAccount ManagementNegotiationAMLFrench
Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world. With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy. Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions. Shape the future of trade with us. Join our Happeners! - To take care and develop existing BI customers to meet revenue target. - Takes care of sanity check on BI contracts (usage/contracts/billing - Develop interest and awareness on Coface BI offer to secure profitable business for Coface. - Ensure proper training for BI users and look for development opportunities within existing accounts - Ensure renewal of contracts and upsell, limit churn rate - Provide Sales and Marketing Dpts with feedback from customers about BI products and solutions. - To work closely Back Office to ensure contracts are in line with customer needs. - Delivery of budgeted targets for Business Information by securizing and developing existing customers • Update and maintain the CRM system - Manage relationships with customers and brokers - Manage relationships with internal stakeholders - Ensure full KYC when necessary - Proven experience of working in a sales development role, ideally in the Business Information market  at least 7 years - Proven ability to work in a face paced global business - Autonomous: able to self-motivate and focus on goals and activities while working on one’s own - Ability to work directly with customers and with brokers - Sales negotiation and communication skills - Able to build rapport and long term relationships with internal stakeholders and clients to build productive networks - Prioritisation: determines the importance of each task and allocates time accordingly - In depth familiarity and knowledge of various contract structures in order to provide a consultative solution - Knowledge of current economic climate and how it affects the market - Minimum Master degree - Desirable: degree educated in Business and/or Finance related discipline - Ability to interact with customers in both French and EnglishReports to Head of Account Management France   Hybrid position Remote Work Benefits All our employees benefit from 3 days of remote work per week and a maximum monthly subsidy of €30. Employees receive vouchers worth €12 for each day of remote work. Language Training Depending on the type of employment contract, Coface provides employees with access to an e-learning platform dedicated to learning 6 foreign languages. Remote Work Equipment An equipment allowance of €350 for remote work is available to employees, depending on the type of employment contract. Electric Bike Purchase A contribution towards the purchase of an electric bike is available to employees, depending on the type of employment contract.